Privacy Policy

Last updated: 10-13-2026

Who we are

This website and the TalpaDent Academy online courses are operated by TALPA DENT ACADEMY S.à r.l.-S, 71 Rue de Luxembourg, L-8440 Steinfort, Luxembourg. We are the data controller for the personal data described in this policy. For any question about your data, contact us at academy@talpadent.lu or at the address above.

What data we collect

Account and enrolment: name, email address, password, and the courses you buy and complete (including progress, quiz/exam results and certificates).
Billing: billing name, address, and — for business buyers — company name and VAT number. Invoices are issued with these details. We do not store full card numbers (see payments below).
Enquiries: when you use the contact form or email us, your name, email, phone (if given) and message.
Technical and usage data: IP address, device and browser type, pages viewed and actions on the platform, collected through server logs, cookies and analytics.
Communications: records of emails and messages between us.

Why we use your data and our legal bases

Purpose	Legal basis (GDPR Art. 6)
Create your account and give access to purchased courses	Performance of a contract
Process payments and issue invoices	Contract + legal obligation (accounting/tax)
Provide support and answer enquiries	Contract / legitimate interest
Send service messages about your purchase and access	Contract
Send marketing emails (if you opt in)	Consent
Keep the site secure and prevent fraud/abuse	Legitimate interest
Analytics to improve the site and courses	Consent (via the cookie banner)
Comply with legal and tax obligations	Legal obligation

Payments

Payments are processed by our payment providers ([Stripe] and, for bank/wire transfers, [bank]). Card details are entered on the provider’s secure systems; we receive confirmation of payment and the billing details needed for the invoice, not your full card number. The provider acts as an independent controller/processor under its own terms and privacy policy.

Cookies

We use strictly necessary cookies to run the site and the login/learning platform, and — only with your consent through the cookie banner — analytics and, if added later, marketing cookies. You can change or withdraw consent at any time via the cookie settings.

Your rights

Under the GDPR you have the right to access your data, to have it corrected or erased, to restrict or object to processing, to data portability, and to withdraw consent at any time (without affecting prior processing). To exercise any of these, email academy@talpadent.lu. We respond within one month.

Complaints

If you believe we have handled your data unlawfully, you can complain to the Luxembourg supervisory authority: Commission nationale pour la protection des données (CNPD), 15 Boulevard du Jazz, L-4370 Belvaux, Luxembourg — cnpd.lu.

Children

The Academy is a professional training service intended for adults aged 18 and over. We do not knowingly collect data from children.

Changes

We may update this policy; we will change the “Last updated” date above and, for material changes, notify account holders by email.

Contact

Data questions: academy@talpadent.lu · TALPA DENT ACADEMY S.à r.l.-S, 71 Rue de Luxembourg, L-8440 Steinfort, Luxembourg.